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Quick Answer

What it is:: Energy Ombudsman — a financial procedure in France.
Deadline:: 60 days
Steps:: 0 steps
Documents:: 0 required
Legal basis:: Code de la consommation Art. L611-1

Important Deadlines

60d

Saisine après 2 mois de réponse insatisfaisante du fournisseur

Required Documents

Step-by-Step Guide

Legal Basis

Code de la consommation Art. L611-1Code de l’énergie Art. L122-1Directive 2013/11/UE

Also Known As

This procedure is commonly searched under these names:

ombudsman energymédiateur de l'énergiemédiateur national de l'énergielitige fournisseur électricitélitige fournisseur gazMNE

Official Resources

Médiateur national de l’énergie

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More Guides for 🇫🇷 France

→Right to a bank account (droit au compte)→Housing Benefits & Family Allowances (CAF)→CPAM reimbursement claim →Legal aid (aide juridictionnelle)→Foreign-licence exchange via ANTS →Mairie domicile attestation