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Tenancy deposit dispute (DPS / TDS / MyDeposits) — Expat Guide United Kingdom (2026)

Quick Answer

What it is:: Tenancy deposit dispute — a housing procedure in United Kingdom.
Deadline:: 30 days
Steps:: 4 steps
Documents:: 0 required
Legal basis:: Housing Act 2004 s.213-215

Important Deadlines

30d

Landlord must protect deposit within 30 days of receipt

90d

Open ADR dispute promptly after tenancy end (no fixed limit, but earlier = stronger)

Required Documents

Step-by-Step Guide

Confirm which scheme protects your deposit (DPS / TDS / MyDeposits).

Pro tip: Landlord must inform you within 30 days of receipt — otherwise the deposit is unprotected.

Request the check-in / check-out report and itemised deductions in writing.

Pro tip: Email + recorded delivery — keep a paper trail for the scheme adjudicator.

Open a free dispute via the protection scheme's Alternative Dispute Resolution (ADR).

Pro tip: ADR decisions are binding on the landlord. Outcome usually in 28 days.

If unprotected, claim 1×–3× deposit through the County Court.

Pro tip: Limitation 6 years (s.214 Housing Act 2004).

Legal Basis

Housing Act 2004 s.213-215Localism Act 2011 s.184Tenant Fees Act 2019 s.5

Also Known As

This procedure is commonly searched under these names:

tenancy depositdeposit disputeDPSTDSMyDepositslandlord deposit dispute UKHousing Act 2004deposit protection schemesection 213

Official Resources

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